Return & Refund Policy

Refund policy

At Veira, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our cosmetic products, including serums, face wash, shampoo, and other skincare essentials.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address when you make a purchase.

  • Payment Information: We use secure third-party payment processors and do not store your credit/debit card details.

  • Browsing Data: IP address, device information, and browsing history for analytics and website improvement.

  • Customer Support Data: Any information you provide when contacting our support team.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and services.

  • To send promotional emails and offers (you can opt out anytime).

  • To ensure security and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Shipping companies, payment processors, and marketing platforms necessary to fulfill our services.

  • Legal Compliance: If required by law or to protect our rights and business operations.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, track website traffic, and improve our services. You can adjust cookie settings through your browser.

5. Data Security

We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access and review your personal data.

  • Request corrections or deletion of your information.

  • Opt out of marketing communications.

7. Changes to This Policy

Veira reserves the right to update this Privacy Policy at any time. We will notify you of significant changes via email or website updates.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: ver@gmail.com

  • Phone: 03000100002

  • Website: www.veira.pk

By using our website and services, you consent to this Privacy Policy.